Frequently Asked Questions | Luxury Flowers Miami
Find answers to frequently asked questions about Luxury Flowers Miami, including same-day flower delivery in Miami and Miami Beach, custom floral arrangements, delivery to hotels and residences, wedding flowers, proposal packages, flower care, and ordering.
Whether you're sending flowers for a birthday, anniversary, romantic surprise, wedding, proposal, or another special occasion, our Miami Beach floral studio is here to help make your experience simple and memorable.
Flower Delivery in Miami & Miami Beach
Do you offer same-day flower delivery in Miami and Miami Beach?
Do you offer same-day flower delivery in Miami and Miami Beach?
Yes. Luxury Flowers Miami offers same-day flower delivery in Miami and Miami Beach for eligible orders placed by 4:00 PM, subject to flower availability and delivery capacity. For the best selection and preferred delivery timing, we recommend placing your order as early as possible, especially on weekends and major floral holidays.
Where is Luxury Flowers Miami located?
Where is Luxury Flowers Miami located?
Luxury Flowers Miami is located in Miami Beach, Florida. We specialize in luxury floral arrangements, custom flower designs, and hand-delivered flowers throughout Miami Beach and surrounding Miami areas.
Our shop address: 907 Alton Road, Miami Bech, Florida, 33139
What are your shop hours?
What are your shop hours?
Luxury Flowers Miami is open :
Monday-Friday 10:00 AM - 6:30 PM
Saturday 11:00 AM-4:30 PM
Sunday- CLOSED
Please note that our shop hours and delivery hours are not the same. Our standard flower delivery window is 11:00 AM to 7:30 PM.
Holiday hours and availability may vary, especially during Valentine’s Day, Mother’s Day, and other high-demand periods. Please contact our team if you need assistance with a time-sensitive order.
What areas do you deliver flowers to in Miami?
What areas do you deliver flowers to in Miami?
Luxury Flowers Miami provides flower delivery throughout Miami Beach and many surrounding Miami areas. Delivery availability may vary depending on the destination, order size, and requested delivery date. Enter the recipient's delivery address during checkout or contact us if you have questions about a specific location.
Can you deliver flowers to hotels in Miami and Miami Beach?
Can you deliver flowers to hotels in Miami and Miami Beach?
Yes. We deliver flowers to many hotels in Miami and Miami Beach. Please provide the hotel name, full address, recipient's full name, and any available reservation or room information. Depending on hotel policy, the arrangement may be delivered to the front desk, concierge, bell desk, or another designated receiving area.
Do you deliver flowers to condos, apartments, offices, and restaurants?
Do you deliver flowers to condos, apartments, offices, and restaurants?
Yes. We can deliver floral arrangements to residences, condos, apartments, offices, restaurants, and other locations within our Miami delivery area. For buildings with security, gated access, or a concierge, please provide any information that may help us complete the delivery successfully.
Can I choose an exact flower delivery time?
Can I choose an exact flower delivery time?
Standard flower deliveries are completed within available delivery windows rather than at an exact time. If your flowers are needed for a proposal, dinner, event, ceremony, or another time-sensitive occasion, please contact Luxury Flowers Miami before ordering to discuss available delivery options.
What time will my flowers be delivered?
What time will my flowers be delivered?
Our standard delivery window is 11:00 AM to 7:30 PM. All Luxury Flowers Miami orders are hand-delivered, and delivery times depend on the daily route, delivery location, traffic, and order volume.
Because each arrangement is delivered by hand, we cannot guarantee an exact delivery time for standard orders or guarantee delivery at the specific time requested.
If you require delivery at or around a specific time, please contact our team before placing your order. We will review the delivery schedule and let you know what options may be available for your requested date and time.
Are delivery hours different on holidays and busy days?
Are delivery hours different on holidays and busy days?
Yes. Our standard delivery window is 11:00 AM to 7:30 PM, but delivery hours and estimated delivery times may be extended or adjusted during holidays, peak periods, and exceptionally busy days.
Due to high order volume, traffic, delivery routes, and other circumstances, deliveries may arrive later than our standard delivery window on busy days. Customers should be prepared for the possibility of a late delivery during peak periods, including Valentine’s Day, Mother’s Day, and other major holidays.
Luxury Flowers Miami reserves the right to adjust shop hours, delivery hours, and delivery schedules as neededbased on order volume and operating conditions. Exact delivery times are not guaranteed unless specifically confirmed by our team in advance.
If your order is time-sensitive, please contact us before placing your order to discuss available delivery options.
What is the cutoff time for same-day flower delivery?
What is the cutoff time for same-day flower delivery?
The cutoff time for same-day flower delivery is 4:00 PM. Eligible orders placed before 4:00 PM may be delivered the same day, subject to flower availability and delivery capacity.
Orders placed after 4:00 PM will be scheduled for the next available delivery day. If you need an urgent delivery after the cutoff time, please contact Luxury Flowers Miami to check whether same-day delivery may still be possible.
What happens if the recipient is not available when the flowers arrive?
What happens if the recipient is not available when the flowers arrive?
If the recipient is unavailable, the arrangement may be left with a concierge, front desk, receptionist, security desk, or another authorized person when permitted. If the delivery cannot be completed safely, we may contact the recipient or purchaser to coordinate the next step. Please provide an accurate recipient phone number with your order.
Can I send flowers to someone in Miami if I live in another state or country?
Can I send flowers to someone in Miami if I live in another state or country?
Yes. You can order flowers online from anywhere and have them delivered to someone in Miami or Miami Beach. Simply select your arrangement, enter the recipient's local delivery information, choose an available delivery date, and add your personal card message at checkout.
Orders, Changes & Cancellations
Can I change my flower order after it has been placed?
Can I change my flower order after it has been placed?
Yes, we may be able to make changes if your order has not yet been prepared or dispatched. Please contact Luxury Flowers Miami as soon as possible with your order details. Changes are subject to flower availability, preparation status, and the delivery schedule. Once an arrangement has been created or is out for delivery, certain changes may no longer be possible.
Can I change the delivery address after placing my order?
Can I change the delivery address after placing my order?
Please contact us as soon as possible if you need to change the delivery address. We will do our best to accommodate the request if the order has not yet been dispatched. A change in delivery location may affect the delivery fee, timing, or availability.
Can I cancel my flower order?
Can I cancel my flower order?
Cancellation availability depends on the status and type of your order. Please contact Luxury Flowers Miami as soon as possible if you need to cancel. Orders that have already been prepared, customized, dispatched, or require specially sourced flowers may not be eligible for cancellation. Wedding, event, and proposal orders may be subject to separate cancellation terms.
What if I made a mistake in the recipient information or card message?
What if I made a mistake in the recipient information or card message?
Contact us as soon as possible with the correct information. If the arrangement has not yet been prepared or dispatched, we will do our best to update the recipient details or card message. Please review all names, addresses, phone numbers, and messages carefully before completing checkout.
What should I do if there is a problem with my flower order?
What should I do if there is a problem with my flower order?
Please contact Luxury Flowers Miami as soon as possible and provide your order information and details about the issue. If your concern involves the condition of the flowers or arrangement, please include clear photos taken shortly after delivery so our team can review the situation and assist you.
Can I place a last-minute flower order in Miami?
Can I place a last-minute flower order in Miami?
Yes, last-minute flower orders may be available depending on flower inventory, arrangement size, delivery location, and our delivery schedule. For the best selection, we recommend ordering as early as possible. For urgent Miami or Miami Beach flower delivery, choose an available arrangement online or contact us to confirm current options.
Can I request a refund?
Can I request a refund?
Yes, you may contact Luxury Flowers Miami to request a refund. Refund requests are reviewed individually based on the circumstances and status of the order. If a refund is approved, it may be issued either to the original payment method or as store credit.
Please contact us directly to discuss your request and confirm the available refund options. Custom arrangements, special-order flowers, weddings, events, and proposal setups may be subject to separate terms and conditions.
Custom & Luxury Flower Arrangements
Can I customize a flower arrangement?
Can I customize a flower arrangement?
Yes. Luxury Flowers Miami offers custom flower arrangements based on your preferred colors, flower varieties, style, size, occasion, and budget. Customization is subject to seasonal flower availability and the time needed to prepare your design. For special requests, please contact us before placing your order so we can discuss the available options.
Will my flower arrangement look exactly like the photo on the website?
Will my flower arrangement look exactly like the photo on the website?
Each arrangement is handcrafted with fresh flowers, so natural variations in color, size, shape, and bloom stage may occur. Flower availability can also change depending on the season and market conditions. When substitutions are necessary, we make every effort to preserve the overall style, color palette, quality, and value of the arrangement you selected.
Can I request specific flowers or colors?
Can I request specific flowers or colors?
Yes. If you have a preferred flower variety or color palette, please contact us to discuss your request. We will do our best to accommodate your preferences based on seasonal availability, design requirements, and your desired delivery date. For specific or specialty flowers, advance ordering is recommended.
Do you create large or statement flower arrangements in Miami?
Do you create large or statement flower arrangements in Miami?
Yes. Luxury Flowers Miami creates large and statement floral arrangements for birthdays, anniversaries, romantic surprises, celebrations, homes, businesses, hotels, and special events. Because larger designs may require additional flowers and preparation time, we recommend contacting us in advance for custom statement arrangements.
Can I add a personal card message to my flower order?
Can I add a personal card message to my flower order?
Yes. You can include a personal card message with your flower delivery. Enter your message when placing your order and review names, spelling, and punctuation carefully before checkout.
Can I send flowers anonymously?
Can I send flowers anonymously?
Yes, you may request that your name not appear on the card message. Simply leave your name out of the message when placing the order. Luxury Flowers Miami will not disclose the sender's identity to the recipient unless disclosure is required for payment verification, safety, legal, or other necessary operational reasons.
Can you create a completely custom floral design that is not shown on the website?
Can you create a completely custom floral design that is not shown on the website?
Yes. If you have a specific vision, inspiration, color palette, or occasion in mind, Luxury Flowers Miami can discuss creating a custom floral design beyond the arrangements currently shown online. Please contact us with your ideas, preferred colors, approximate size, budget, delivery date, and any inspiration photos so we can determine the available design options.
Ordering, Payment & Delivery Fees
How do I place an order?
How do I place an order?
Placing an order with Luxury Flowers Miami is easy. Browse our floral arrangements, select the design you love, choose the available options, and add it to your cart. At checkout, enter the recipient’s information, delivery address, preferred delivery date, card message, and payment details. Once your order is successfully placed, you will receive an order confirmation.
What payment methods do you accept?
What payment methods do you accept?
Luxury Flowers Miami accepts Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, PayPal, and other major credit and debit cards. Available payment options are displayed at checkout, and all online payments are processed securely.
How much is flower delivery in Miami?
How much is flower delivery in Miami?
Delivery fees vary depending on the delivery location and are calculated based on the recipient’s address. The applicable delivery charge will be displayed during the ordering process before your purchase is completed.
For special deliveries, large orders, events, weddings, or proposal setups, additional delivery or setup fees may apply.
When will I see the delivery fee?
When will I see the delivery fee?
Your applicable delivery fee will be shown during the ordering process after the necessary delivery information has been entered. You will be able to review the applicable charges before completing your purchase.
Can I place an order by phone or contact you for help?
Can I place an order by phone or contact you for help?
Yes. Our team can assist you by phone, answer your questions, and guide you through our website to help you select and place your order online.
If you prefer to place your order directly with us by phone, you will need to send us all required order information in a message, including the recipient’s details, delivery address, delivery date, card message, and selected arrangement.
Phone orders can be processed only after payment is received via Zelle or PayPal. Once the order details and payment are confirmed, our team will proceed with your order.
Can I order flowers for someone else?
Can I order flowers for someone else?
Yes. Simply enter the recipient’s name, phone number, and delivery address when placing your order. You can also include a personal card message with your flowers. Your billing information should be entered separately where requested during checkout.
Can I order flowers from outside Miami or from another country?
Can I order flowers from outside Miami or from another country?
Yes. You can place an order online from another city, state, or country and have flowers delivered to a recipient in our Miami and Miami Beach delivery area. Enter the recipient’s local delivery information during checkout and your own information where requested for billing and order communication.
Can I place an order in advance for a future delivery date?
Can I place an order in advance for a future delivery date?
Yes. You can order flowers in advance and select an available future delivery date during the ordering process. We recommend ordering early for birthdays, anniversaries, weddings, proposals, holidays, and other important occasions, especially when you need specific flowers or a custom design.
Can I place more than one order for different delivery addresses?
Can I place more than one order for different delivery addresses?
Yes. If you are sending flowers to multiple recipients at different addresses, each delivery should be placed as a separate order so that the correct recipient information, delivery address, date, and card message can be assigned to each arrangement.
Can I add special instructions to my order?
Can I add special instructions to my order?
If an option for order or delivery notes is available during checkout, you may provide relevant instructions there. For special requests involving flower selection, customization, building access, delivery coordination, or other important details, we recommend contacting Luxury Flowers Miami directly to confirm that your request can be accommodated.
Is my payment secure?
Is my payment secure?
Yes. Online payments are processed through the secure payment methods available at checkout. Luxury Flowers Miami does not require customers to provide sensitive payment information through a card message or delivery instructions.
How do I know if my order was successfully placed?
How do I know if my order was successfully placed?
After successfully completing your order, you should receive an order confirmation using the contact information provided at checkout. Please review your order details carefully. If you do not receive a confirmation or are unsure whether your order was completed, contact Luxury Flowers Miami before placing a second order to avoid duplicate purchases.
Flower Subscriptions
Do you offer flower subscriptions in Miami?
Do you offer flower subscriptions in Miami?
Yes. Luxury Flowers Miami offers flower subscriptions for customers who would like to receive fresh, handcrafted floral arrangements on a recurring basis. Flower subscriptions are a beautiful option for homes, offices, businesses, hospitality spaces, or as an ongoing gift for someone special.
Subscription options may vary based on arrangement size, flower preferences, delivery frequency, location, and availability. Please contact our team for assistance choosing the flower subscription option that best fits your needs.
How does a flower subscription work?
How does a flower subscription work?
Our flower subscription service allows you to receive fresh floral arrangements on a recurring schedule. Depending on the selected subscription, arrangements can be created according to your preferred style, size, frequency, and delivery needs.
Flowers and designs may vary from delivery to delivery based on seasonality and availability, allowing each arrangement to feel fresh and unique.
Can I send a flower subscription as a gift?
Can I send a flower subscription as a gift?
Yes. A flower subscription can be sent as a recurring gift for birthdays, anniversaries, family members, clients, employees, or someone special. Please provide the recipient’s delivery information and contact our team if you need help arranging a gift subscription.
