At Luxury Flowers Miami, we are committed to protecting the privacy and confidentiality of our customers.
We understand that sending and receiving flowers is often a personal and meaningful experience. For this reason, all information related to orders — including the identity of the sender and recipient, delivery details, and any personal messages — is treated as strictly confidential.
We do not disclose, share, or confirm any information about our customers, orders, senders, or recipients to third parties under any circumstances, unless required by law.
Information may only be disclosed in exceptional cases where we have received explicit consent and full confirmation from the relevant party (either the sender or the recipient or both), and only after proper verification and authorization have been completed.
This policy applies to all inquiries, including phone calls, emails, and in-person requests. Our team is not authorized to provide any details regarding who placed an order or who received it without such approval.
We kindly ask for your understanding that this policy is in place to protect the privacy, safety, and trust of all our customers.
If you have any concerns regarding a delivery, we recommend contacting the sender directly.
Thank you for respecting our confidentiality standards.